Automotive Dealership CRM

Helping Dealers Thrive - Harnessing the Power of Follow-Up in Lead Management

Social Media Marketing Management Available For 15% of Ad Spend Budget

Our Software

Our software provides an innovative CRM designed for dealerships, focusing on lead management and customer communications. It handles leads from inception to closure, ensuring continuous engagement through automated workflows that manage both short-term and long-term follow-ups. This guarantees that no lead is ever wasted or forgotten. In addition to lead management, our platform automates the entire customer communications process for subprime dealerships, from application generation to pre-finance document gathering. Tracking all lead sources and every application, our software provides accurate metrics and features bulk SMS capabilities for seamless promotional messaging.

Automate Reviews

Our software enhances customer feedback with automated review requests. When a car is sold, an automated text message is sent to the customer, containing a link to leave a review. This streamlined process ensures that dealerships consistently gather valuable customer feedback, helping to improve service and build a strong online reputation.

Bulk SMS

Our software features robust bulk SMS capabilities that revolutionize promotional efforts for dealerships. This powerful tool allows dealerships to effortlessly send targeted promotional messages to a large audience, ensuring timely communication of special offers, events, and updates. By leveraging bulk SMS, dealerships can enhance customer engagement, drive traffic to their showrooms, and boost sales. The ability to reach customers directly on their mobile devices ensures high open rates and immediate attention, unlocking new promotional opportunities and maximizing marketing impact.

Pre-Finance Management

Our software offers advanced pre-finance management automations that streamline the application process for dealerships. When an application is submitted, it is tagged and moved to a separate workflow where it is followed up with for document submission and appointment scheduling. Applications are sorted into categories such as needing a co-signer or additional down payment, and are followed up with accordingly. This ensures that customers who initially do not meet all conditions for purchase are not lost, allowing dealers to retain and engage them until they are ready to complete the purchase. Sorting applications in this manner enhances efficiency and keeps the application submitted pipeline distinct from the incoming leads pipeline.

Automated Follow Up Solution

Our software incorporates automated follow-up messages that ensure no lead is ever wasted or forgotten. When leads enter the system, they first go through a short-term nurture phase with more frequent follow-ups. After some time, they transition into a long-term nurture phase with less frequent follow-ups. This automation allows sales opportunities to emerge from older leads that might have otherwise been overlooked. By automating follow-ups, salespeople can focus on engaging with customers who are actively responding, rather than spending time manually reaching out to all leads. This results in a more efficient workflow and higher conversion rates.